Shipping Policy
📦 Shipping Policy
Order Processing
All orders are processed within 1–2 business days. Once your order is dispatched, you will receive a confirmation email containing your tracking number so you can follow your shipment every step of the way.
International Shipping
We proudly ship worldwide. Standard international delivery typically takes:
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7–12 business days for most countries
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Remote regions may experience slightly longer transit times
Please note that shipping times may vary due to customs processing, local postal delays, or high‑volume periods.
Tracking Your Order
Every order includes full tracking. You can monitor your shipment’s progress using the tracking link provided in your dispatch email.
Customs & Import Fees
Depending on your country’s regulations, your order may be subject to customs duties or taxes. These charges are not included in our prices and are the responsibility of the customer.
Lost or Delayed Packages
If your package is significantly delayed or appears lost, contact us at ethammgooding@gmail.com and we will assist you immediately. We work closely with our suppliers and carriers to resolve issues quickly.
Incorrect Address
Please ensure your shipping address is accurate. We cannot guarantee changes once an order has been processed.